The Toppan Group offers its heartfelt sympathy to all those who have been affected by the novel coronavirus infection (COVID-19) and its prayers for everyone’s swift recovery.

Toppan has taken a range of measures to prevent the spread of infection both inside and outside the Company and to contribute to society through products and services that leverage the Company’s resources while putting the highest priority on ensuring the safety of the employees of the Group and companies with which Toppan does business.

Details of Efforts

Preventing Infection Among Employees (as of end of August 2020)

Working arrangements

・Wherever possible in accordance with the nature of their work, employees have been working remotely or from home.
・Communications infrastructure required to enable remote working has been enhanced, and operations and systems have been reviewed to advance paperless processes and address tasks previously handled physically.

  • ■ Training for New Recruits Held Online

    In order to prevent the spread of COVID-19 both inside and outside the company and ensure the safety of employees, the form of training for new graduate recruits joining the Company in fiscal 2020 was reviewed and the training was held completely online, with employees participating from their homes. The training program made use of technology and incorporated measures taking advantage of the benefits of the online format, such as the management of physical and mental condition to improve performance. Activities were also conducted to strengthen communication between the new recruits.

Measures taken for business activities include the following:

・Minimizing the number of attendees in internal meetings and those with outside parties and shortening the time taken for meetings.
・Restricting non-essential and non-urgent business travel and visits that require long travel times and switching to online meetings.
・Regular meetings usually held in a single location with large numbers of participants held instead in multiple locations using online conferencing facilities.
・Avoiding overseas business travel in compliance with relevant guidance, such as the travel advice and warning on infectious diseases provided by the Ministry of Foreign Affairs of Japan.

Other measures include the following:

・Encouraging visiting guests and business partners to wear masks and wash their hands.
・Asking employees to take their temperature before coming into work and requiring them to stay at home if they have symptoms such as a fever or cough.
・Requiring employees to report to the company and remain at home if someone close to them has become infected or has been in close contact with someone who is infected.

Contributing through Products and Services

  • ■ Todokusuri β—Prescription Medication Delivery Service Based on Special Measures Related to COVID-19

    Okapi Pharmacy System Co., Ltd., a wholly-owned subsidiary of Toppan Printing, has launched the beta version of a prescription medicine delivery service called Todokusuri. The service enables patients to consult pharmacists and receive prescription medicines without leaving their homes and is based on a communication from the Japanese Ministry of Heath, Labour and Welfare regarding the handling of medical consultations and prescriptions by phone or information communication device due to increases in the number of people infected with COVID-19.

  • Okapi

■ Online Facility Tour Solution

In consideration of the need for social distancing, Toppan has launched a new online facility tour service that allows users and people conducting tours to communicate in real time without visiting the location itself.

  • ■ Solutions to Help Prevent the Spread of Infection at Events

    Toppan is supporting events that offer safety and peace of mind to both organizers and attendees through such services as detection of mask wearing, fevers, and crowded areas using AI-enabled camera systems and dissemination of information on cases of infection using the LINE social media platform.

  • ■ Provision of E-learning Materials for Business Training and Support for Employee Mental Health

    “ACTiON Campus™: Positive Mental Health Based on Adler Psychology” is an e-learning course aimed at supporting the mental health of employees. It supports the health and productivity management efforts of businesses by promoting self-care strategies that can help manage stress and address the stress risk employees face due to changes in working conditions and the growth of remote working related to measures to prevent the spread of COVID-19.

Donating Cleanroom Clothing

  • In response to an appeal from the Keidanren (Japan Business Federation) to provide cleanroom clothing to medical facilities where there were shortages, items used at the Niigata, Mie, and Kochi plants of Toppan Electronics Products have been donated.